Vibrant Smiles Privacy Policy
Overview of Privacy Practices
Effective Date: August 28, 2026
Vibrant Smiles (“we,” “us,” or “our”) is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, protect, and share information obtained through our website and through communications with our practice, including SMS text messaging.
Table of Contents
- Information We Collect
- How We Use Your Information
- SMS Text Messaging and Consent
- Sharing Your Information
- Your Communication Preferences and Opt-Out Rights
- Data Security
- Google reCAPTCHA
- Third-Party Websites and Services
- Changes to This Privacy Policy
- Contact Us
1. Information We Collect
We may collect personal information that you voluntarily provide to us through our website, forms, email, phone calls, text messages, or other direct communications.
This information may include:
- Your name
- Email address
- Phone number
- Information submitted through website forms
- Appointment or service-related information
- Your communication preferences
- Consent to receive SMS text messages
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, and information about how you interact with the website.
2. How We Use Your Information
We may use the information we collect to:
- Respond to questions or requests you submit
- Communicate with you about appointments and services
- Send appointment reminders, confirmations, and practice updates
- Provide customer service and support
- Send SMS messages that you have consented to receive
- Send promotional or marketing communications when permitted by your preferences and applicable law
- Maintain and improve our website and services
- Protect our website from fraud, spam, or misuse
- Comply with applicable legal and regulatory requirements
We do not sell or rent your personal information.
3. SMS Text Messaging and Consent
If you provide your mobile phone number and opt in to receive SMS text messages from Vibrant Smiles, we may use your phone number to send communications such as:
- Appointment reminders and confirmations
- Scheduling and rescheduling information
- Office and service updates
- General two-way communications
- Promotional or marketing messages, when you have consented to receive them
Message frequency may vary. Message and data rates may apply depending on your wireless carrier and service plan.
Your consent to receive SMS messages is not a condition of purchasing goods or services from Vibrant Smiles.
You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. You may reply HELP for assistance.
We maintain records of SMS consent and communication preferences as appropriate to administer our messaging program.
4. Sharing Your Information
Consumer information is not shared with third parties for marketing purposes.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.
We may use trusted service providers to help us operate our website, manage communications, or deliver services on our behalf. These providers may process information only as necessary to perform services for Vibrant Smiles and are not permitted to use your information for their own independent marketing purposes.
We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect the rights, property, or safety of Vibrant Smiles, our patients, website visitors, or others.
5. Your Communication Preferences and Opt-Out Rights
You may choose to stop receiving marketing or SMS communications from us at any time.
For SMS messages, reply STOP to any message to opt out. You may also use other commonly recognized opt-out commands, including QUIT, END, CANCEL, UNSUBSCRIBE, or OPT OUT, when supported by the messaging service.
If you opt out of SMS messaging, you will no longer receive text messages from us unless you later provide consent to receive them again.
You may also contact Vibrant Smiles directly to request changes to your communication preferences or to ask questions about the personal information we maintain about you.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.
7. Google reCAPTCHA
We use Google reCAPTCHA on our website to help protect our forms and website services from spam, fraud, and automated abuse.
reCAPTCHA may analyze information about website visitors, including IP addresses, browser and device information, mouse movements, and interactions with the website, to help determine whether activity is being performed by a person or an automated system.
Information collected through reCAPTCHA may be transmitted to and processed by Google in accordance with Google’s Privacy Policy and Terms of Service.
Google’s Privacy Policy is available at:
https://policies.google.com/privacy
Google’s Terms of Service are available at:
https://policies.google.com/terms
8. Third-Party Websites and Services
Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, content, or security of those third-party websites or services.
We encourage you to review the privacy policies of any third-party website you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, services, technology, or legal requirements.
When changes are made, we will update the effective date at the top of this policy. Your continued use of our website after changes are posted indicates your acknowledgment of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your communication preferences, please contact:
Vibrant Smiles
3 Olt Ave
Pekin, IL 61554
(309) 353-2454
